In-Home Supportive Services



Don’t wait, get signed up now!  Register for ETS through the Electronic Services Portal 

( or click picture below):


To enroll in TTS contact Sacramento County IHSS Payroll at 916-874-9805.

On-line services are available to IHSS Providers and Recipients! Webcasts, Frequently Asked Questions, IHSS Service Desk Support Contacts, and other helpful information is available at 


Need help enrolling in the Electronic Services Portal (ESP) for Electronic Timesheets or the Telephone Timesheet System? 

Come in to one of our Registration Assistance Sessions:​

  • YOUR Valid Email Address & Password​
Thursday​​​​​Jan. 9, 2020
9:00 am - 3:00 pm​​
  • Picture ID​
FridayJan. 10, 20209:00 am - 3:00 pm​
  • Social Security Number
Thursday​Jan. 30, 20209:00 am - 3:00 pm
  • Case Number or Provider Number
Friday​Jan. 31, 2020​​9:00 am - 3:00 pm​​
  • Cell Phone/Smartphone, Tablet, Laptop​
​​​​​ ​​​​​​​​​​ ​ ​Assistance provided on a first come, first served basis
​WHERE​:​​ ​ ​


​​​ ​ ​In-Home Supportive Services Offic​e
​​​ ​ ​9750 Business Park Dr., Suite 104
​​ ​ ​Sacramento, CA  95827
​​ ​ ​(916) 874-9805
​​​ ​ ​

About IHSS

In-Home Supportive Services (IHSS) is a Medi-Cal based program that is funded by county, state and federal dollars. The goal of the IHSS program is to allow low income aged, blind, and disabled persons, including children, who are at risk for out-of-home placement, to remain safely at home by providing payment for care provider services.  IHSS is considered an alternative to out-of-home care, such as nursing homes or board and care facilities.

The types of services which can be authorized through IHSS are housecleaning, meal preparation, laundry, grocery shopping, personal care services (such as bowel and bladder care, bathing, grooming and paramedical services), accompaniment to medical appointments, and protective supervision for the mentally impaired. 

To Qualify

 Eligibility Criteria for all IHSS Applicants and Recipients: 

        •  Live in Sacramento County         
        •  Be a U.S. citizen or a legal permanent resident of California
        •  Be 65 years of age or older, blind or disabled of any age
        •  Must have a Medi-Cal eligibility determination
        •  Must live at home or an abode of your own choosing (acute care hospital, long-term care facilities, and licensed community care facilities are not considered "own home.")
        •  Be unable to live at home safely without assistance
        •  Must submit a completed Health Care Certification Form (SOC 873)

Information Needed to Apply for IHSS

Whether you are calling for IHSS on your own behalf or on the behalf of someone else, please be prepared with the following information:

    •  Name
    •  Home Address (mailing address if different)
    •  Phone number
    •  Applicant's date of birth
    •  Social Security Number
    •  Gender
    •  Ethnicity
    •  Preferred spoken and written language
    •  Marital status
    •  Names of all household members
    •  Number of minor children related to applicant living in home (if applicable)
    •  Summary of services applying for
    •  Disability related accommodations
    •  Involvement with other community agencies (ex. Alta, STEP, etc.)
    •  Authorized Representative information (if applicable)
    •  Name of prospective care provider

How to Apply for IHSS?

To apply for IHSS call:   (916) 874-9471

        •   Monday – Friday (9:00 am – 4:00 pm)

Or complete and submit an application for In-Home Supportive Services:

Mail to:

In-Home Supportive Services 
PO BOX 269131
Sacramento, CA  95826

Or FAX to: (916) 854-8828


Application Process Overview

Anyone who recognizes that a person is in need of in-home assistance may make a referral to IHSS. Once the requirements for the Health Care Certification and Medi-Cal eligibility are met a social worker is assigned to the case to conduct an assessment of need. The determination will take into consideration the applicant's medical condition, living arrangement, persons living in the home and resources that may already be available.

Once the needs assessment is authorized, IHSS can assist a recipient with locating a caregiver. A friend or relative may serve as a caregiver, or a referral may be made through the IHSS Registry. Once a caregiver is selected, the client acts as the employer and is responsible for supervision and signing time sheets.

Working together, IHSS and the caregiver ensure that each recipient is able to remain in their home – safely, comfortably and with as much independence as possible.


Electronic Timesheets

The Electronic Timesheet System allows a provider to submit their IHSS/WPCS timesheets online using a tablet, smartphone, laptop or computer instead of receiving and submitting paper timesheets when their recipient(s) opt in to approve timesheets online. This service also allows a provider's timesheets to be reviewed and approved by their recipient(s) using their tablet, smartphone, laptop or computer. 


For more information on Electronic Services Portal (ESP) and how to enroll, visit the California Department of Social Services (CDSS) Electronic Timesheet System (ETS) Website at:


​Not Applicable

Contact Information

PO BOX 269131
(916) 874-9471